Privacy Policy | Clear Electric, LLC

Clear Electric, LLC ("Clear Electric," "we," "us," or "our") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains what information we collect through our website, phone calls, text messages, and in-person estimates, how we use it, who we share it with, and the choices you have. By using this website or contacting Clear Electric, you agree to the practices described below.

1. Information we collect

We only collect information that helps us respond to inquiries, prepare accurate estimates, and provide electrical services. This typically includes:

Contact information — your name, phone number, email address, and service/installation address.
Project details — descriptions of the electrical work you're requesting, photos you choose to share, and notes about your property (age of home, panel size, generator make/model, etc.).
Communications — emails, text messages, and voicemails you send us, as well as estimate, invoice, and job-history records.
Website usage data — basic technical information such as device type, browser, approximate location based on IP, pages visited, and referring site.

We do not knowingly collect information from children under 13. We do not collect payment card numbers through this website; any deposits or invoice payments are processed through separate, secure channels.

2. How we use information

Respond to estimate requests, service calls, and general questions.
Schedule appointments, dispatch technicians, and follow up on completed work.
Send invoices, receipts, warranty information, and service reminders.
Improve the website, troubleshoot technical issues, and protect against fraud or abuse.
Comply with applicable laws, permits, inspections, and insurance requirements.

3. Text messages and call recording

If you provide your mobile number, you consent to receive service-related calls and SMS messages from Clear Electric (for example, appointment confirmations, technician ETA, and follow-up). Standard message and data rates may apply. Reply STOP to any text to opt out of non-essential messages, or HELP for assistance. We do not sell mobile numbers, and SMS consent is not shared with third parties or affiliates for marketing.

4. How we share information

We do not sell, rent, or trade your personal information. We share it only with:

Trusted service providers who help us run our business (scheduling software, email/SMS providers, accounting and CRM tools, website hosting).
Suppliers, equipment manufacturers, and inspectors when needed to complete your project, register a warranty (e.g., Generac), or pull a permit.
Law enforcement or regulators when required by law, subpoena, or to protect the rights, safety, or property of Clear Electric, our customers, or the public.

5. Cookies and analytics

This website may use cookies and similar technologies to remember preferences, keep the site secure, and measure traffic (for example, through Google Analytics or similar tools). You can disable cookies in your browser settings; some site features may not function correctly without them. We do not use cookies to build advertising profiles across other websites.

6. Data retention

We retain estimate, project, and customer records for as long as needed to provide warranty support, comply with tax and insurance requirements, and defend against legal claims — typically several years after a project is completed. Website analytics data is retained on a rolling basis.

7. Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No system is 100% secure, however, and we cannot guarantee absolute security. Please do not send sensitive information (such as Social Security numbers or full payment details) through this website's contact form.

8. Your choices and rights

You can ask us to confirm what information we have about you, correct it, or delete it (subject to legal record-keeping requirements).
You can opt out of marketing emails by clicking "unsubscribe" or by replying to ask us to remove you.
You can opt out of service-related text messages by replying STOP.
If you are a resident of a U.S. state with specific privacy rights (such as California), you may have additional rights to request access, deletion, or limits on sharing.

9. Third-party links

Our website may link to third-party sites (Google Maps, Facebook, manufacturer pages, etc.). We are not responsible for the privacy practices of those sites. Please review their policies before sharing information with them.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. The "Last updated" date at the bottom shows when the policy was most recently revised. Material changes will be highlighted on this page.

11. Contact us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or believe your information has been handled incorrectly, contact us at:

Clear Electric, LLC
Watsontown, PA
Phone: (570) 220-4671
Email: clearelectricllc@gmail.com

Last updated: June 2026.